Reviews of Native Roots Dispensary South Denver - Med
3.3 (30 reviews)

I recently bought 5 bad grams of chem#4 og shatter from this location. After complaining about a bad gram of lifesaver i got at the edgewater location the previous week, the manager offered to give me one of the five grams for free. When i opened the packaging 2 days later the shatter had melted in to the parchment paper and was unusable. I think it's important to note that the product did not melt because of anything I did. It stayed cool in the packaging untill I tried to use it. The manager even opened each package and showed me the product before I  purchased it, even after I told him that it was not necessary and he only had to open one. Yet, he insisted. I believe it's because he had the foresight that i was going to complain because he knows he sells an inferior product. So when i called to complain he said he would not help me because he opened each package and showed it to me before purchase. Then I was rudely spoken to and hung up on when I respectfully protested. Needless to say, I will not be returning to native roots at any location. And I'm out over one hundred dollars. I do not recomend native roots. Zero stars.

Love this place so much! They have been so helpful in taking the time to find what works for me with my severe insomnia and pain from my profession (dog grooming), and are incredibly nice people. Unfortunately, I have just moved back to Chicago, otherwise I would definitely be a lifelong customer of theirs! Its hard to find a dispensary that actually takes the time to inform you on all of your options AND not make you feel rushed when there are others in line. I'll miss you Native Roots!

Love the staff! I get all my medical marijuana products here.As someone who was fairly new to the medical marijuana scene earlier this year, I was intimidated trying to find a good dispensary. I'm so glad that I stumbled across this location because their staff is so awesome--they are knowledgeable, helpful, and genuinely interested in helping you. While all of their staff is great, I've gone to Shelby and Morgan a few times, and they are my favorite as they are great to listen to you and to help you figure out what products are best for your goals.

Great place and people! I love this place! Afordable and helps my pops! They are very helpful to whomever walks in the door! I highly recommend this place! They have everything you need or could ever want.

Worst experience today. I literally watched almost 25 people get help for recreational marijuana while  myself, a patient, sat in the waiting room for almost 30 minutes. Call me crazy but treating an actual medical marijuana patient takes priority over a recreational person who just wants to get loaded. I am absolutely disgusted and will not return. Unprofessional.

Always avoid stores like. Stove roots and the green solution. These are two companies that have no interest in curing their product nor do they give a fuck about customers in any way. AVOID GARBAGE LOKE THIS. People come here looking for the best weed, and expect it in every store. Wrong. Native has the worst weed. In the whole state.

Awesome guys! I brought my mom to her first dispensary and we chose this Native Roots location. The bud tender who waited on us was so sweet and informative. He answered all our questions and pulled everything out for us to see and smell. We bought a pack of the Blueberry Diesel shorties and a pair of leggings (which fit great btw) I would highly recommend them to anyone who needs to take their time and have some questions asked. They know their stuff and gave us stickers!

This is the worst dispensary in town. There's not much selection and the staff wasn't very helpful. I ended up picking up some joints and they canoe so much I waste about half of the flower. Will not be back.

They are way overpriced with the same quality as other dispensaries.  The staff has little to no knowledge in customer service. Their main concern is pushing you out to hurry and get the next sale. And its not just this location. Ive been to multiple locations and have never had any other experience than the one I've stated here

Medical patients steer clear.  Every time I go to this location there is someone new working there.  I was turned away because Jason looked at my card and said that the expiry date and issue date have the be the same and denied me access to the medical side.  I responded that the state of Colorado issued the card and it's valid.  He called his boss I presume and said the quick solution is to buy the Rec at medical prices but I do not smoke only cbds and edibles.  He could not give me any information about why the dates had to match, who he talked to that was in charge and made this decision, how to contact the state to see why the dates are different, and couldn't tell me what would happen next time I came in.  He gave me a number to his supervisor but it was the number to the same store and she wasn't in so who did he talk to?  If this is the way they treat members I would hate to see how they treat non members.  I have used my new card over 5 times at this location and over 100 times as a medical patient at this location.  I do not believe the dates have to match and if they did I would be able to see that in writing from the state and they could not provide that.  THEY MUST THINK I FABRICATED THE MEDICAL CARD AND IF THAT IS THE CASE THEY SHOULD BE ABLE TO CONTACT SOMEONE WITH THE STATE TO VERIFY THE CARD. Wouldn't it be easier to let me buy on the med side as I have done over 100 times from you instead of making me wait 45 minutes and have it researched for the next time when I come back.  Sorry there will not be a next time.  If you know what is good for your business it would be best to have someone on hand that can answer simple questions because Jason was lost..Reposting this review as I have been a member at this location for a few years and as suspected I am not getting member prices.  When I questioned why I was told for the 5th time this year to fill out the same paperwork.  A person named Jerry then confronted me and pretty much told to get the fuck out of the store.  I guess telling him I wasn't happy because they do not know how to do their job precipitated this but I will never go there again.  MEDICAL PATIENTS STEER CLEAR THERE ARE SO MANY BETTER OPTIONS OUT THERE..THEIR REGARD FOR LOYAL CUSTOMERS IS HORRIBLE!!

Where to start... The bud is consistently cured to perfection, ready to break down and smoke immediately, unlike some moist product acquired from other dispensaries.  They have excellent tinctures for a reasonable price on the recreational side. My little brother initially turned me onto this place and I have not looked back since. Best medicine shop I've been to so far.

This place was amazing we have been in Denver for almost a week ending a great vacation about to head home and had to rate this place based on my experience here we first stopped here as soon as we got into town then we tried a couple of other places and the service and the experience was nothing compared to native roots our last time visiting was to native roots and bought our stuff and even a hat we love this place

I haven't spent a lot of time smoking weed, but because of a car accident excessive neck pain I wanted to try it.  I went in today to pick up a vape pen.  Looked at a couple and bought a cartridge for it.  Gave the woman $100.00 for an $85 purchase.  I had to ask for my change which she had under the counter.  No doubt is was going in her pocket when I went out the door.    Will never trust them again.  Skeezebags!

This is THE best spot. Great prices and products! Emma and David  are always super friendly and they both  provide A+ customer! Thank you Emma and David!

Came into the store not really knowing what I wanted and Matt was beyond helpful in making a informed decision. Left super happy and can't wait to come back!

Came here during the 4/20 weekend and I thought it was pleasant, educational experience. Sucks I forgot the names of the two guys who were helping me & my friend out - but it was awesome talking to the sales reps because they were extremely knowledgeable and they shared their personal stories with us. One of guys mentioned how he has PTSD and he smokes a certain strain because it mellows him out during the night time. I thought that was pretty cool, because having PTSD is kinda personal and not everyone likes to share that about themselves! I ended up purchasing a pre-rolled joint along with caviar nugs! I got a lighter as a souvenir. I will definitely be back, I thought that this dispensary was one of the best I've been to during the weekend because of their design and how clean it was too.

easily the best dispensary in Denver. best selection. best budtenders. id recommend the Native Roots chain of dispensaries over all others. truly the best selection of edibles. never bought greens from them before but for edibles they're the best. i recommend their tubes of cookies and brownies. they also carry CBD:THC gummies that are great for anxiety

Absolutely love this store. Friendly staff, reasonable pricing, and amazing selection. Their edibles are the best.

After placing my medical card with Native Roots, I received the handout identifying the medical discounts.  Being a CBD user, I was excited to see that Thursdays have an additional discount for CBD products that resulted in a 35% discount.  Each time I visited on a Thursday, my attendant would quote me a different discount, always well below the 35% and he/she would feign ignorance when I brought up the discrepancy; a clear bait and switch.  To test my theory, I bought the same products on another Thursday at the Native Roots location on Wadsworth and without any discussion, I received the 35% discount.  I will no longer be shopping at the South Denver location even though it is closer.

I was mislead and will not return. Functioning in 5$ increments as an atm is the same thing when it takes extra money from your acct. I could have easily stopped by the bank to avoid the fee. I now have nothing to use my product with, and was told when I called to try to resolve the matter she could not help me. It was the longest wait time at any dispensary I've ever been to. Maybe they are so busy they don't care about their customer. Make sure to weigh your product if you get it from here. The 2.50 Non Chase ATM Fee that I specifically called ahead of time to avoid went through today. I am now at about 6.50 more than what I was told I would be paying. 40$ but 44 was taken from me alltogether and now 2.50 atm fee. Definitely won't return. Terrible customer service.

I came here and they refused to accept my med card because it wasn't on a full sheet of paper. I left my phone in the car because you cannot use it in the building. There is no handicapped parking and I am a paraplegic. I have used this med card all over the state. When I complained about having go all the way back to my car through the parking to get my phone, he refused to serve me. The first young lady had signed me in. She called me back and this asshole treated me like shit. Avoid this one. The ADA says dispensaries have to have parking. I will see them in court for this.

Staff is always very helpful and friendly! Favorite dispo for sure! Always love coming back for the goods!

I gave shopped hear for long time good prices and nice staff.  I would give you 5 stars but the child prof containers are so hard for to open with my arthritis and it hurts my hands

Native Roots is a Five Star Dispensary. The workers are always personable, friendly, helpful, and able to talk about their strains.Monday is buy two, get two free joints! What a steal. I like their variety of strain selection and that they don't turn over too quickly so my favorite is their every time I go (Electric Suzy Q).

This wasn't my first time visiting a dispensary but it was the first time in Denver Colorado.  This place was very nice; the people (David) was very knowledgeable about their products. patient and polite.  Next year trip, this will be my first place to stop after my flight.

Super friendly bud tenders. Great atmosphere and good vibes. Happy to have met Kat and Jenny.

Worst native roots around. Displays all unorganized. Bud tender didn’t know what was going on and couldn’t answer basic questions. Waited 15 minutes in a line of 3 people just for them to not have any bud over 19% and for them to not even be able to take card. As someone who spends thousands a months at native roots I would highly advise driving to the next one if not another brand entirely because this company never has quality bud unless you want to pay 50$ a 1/8 for 23% bud that they middle man lol Ended up having to leave and going to “lit dispensary” instead where the 1/8 is $19 out the door and always over 20%

Good weed. Lots of choices. Great price. Right now. Usually don't go here. Too expensive. And by the way. Those jars. My wrist are bad. Is there an easy open? I don't have kids. Lol

This was my favorite of all the dispensaries of the day. Wyld wasn't over priced here. Helpful staff listened to my needs and didn't recommend anything I didn't want. Out of state temp IDs are accepted here. Remember to tip.

Nice people, great atmosphere and a friendly staff. They are a lot more expensive than I'm used to paying to other dispensaries. And instead of bringing cash like 100% of the dispensaries, they want you to use your card. The whole system was weird. Wanted to check it out and now I know what it's like!! Happy trails everybody ☺️