Reviews of MUV - Jacksonville
4.6 (22 reviews)

The best keep secret in Jacksonville's medical cannabis market. Tyler and staff are amazing always and are well informed. The products are the best in state. If you haven't tried them yet you are missing out!

Truly wonderful staff ! Nice clean environment Good selection of products  .High class  all the way

Everybody was very nice, but it's just gotten way too expensive to deal with the pot legally. Specially when you buy the oil, much cheaper to Buy the product & make it yourself :)

This dispensary surpasses all of the other places in Florida. I have been to TL, Curaleaf, Harvest. The quality of the product that is at MUV is by far the best from all the location. The website is always very accurate which makes it extremly convenient. Also you have the option to look, smell ect of all the products before you purchase which is somthing that no other dispensary has offered. The location on Hendricks is very clean and inviting. I have had a few had encounters with employees but for the most part everyone is very helpful and friendly. They offer new patient discounts and also offer a long distance discount for anyone that travels to their location of 10% everytime which is great.

Great service, informative staff, awesome product line. I go to the store in San Marco and they always have a fantastic selection. The bud tenders are always willing to help and answer any questions. This is my go-to dispensary.

Taryn at the Hendricks was super helpful and had the best personality. She was quick to help but patient enough to let me speak and not rush

I absolutely adore the Jacksonville location of Müv!The employees are always extra courteous, knowledgeable, and it's never packed so I never wait more than a couple minutes. I don't feel rushed & can really talk over different products and strains. The products are also high quality & the discounts are excellent. A++

I like this dispensary however I think they are over priced. Sometimes they have what I want other times they don't. No consistency to their supply. The staff is nice, fairly quick service.

Visited MUV for a Dermal patch for my lower back. Total chaos. The back where products are purchased was Coronavirus heaven for catching the virus. The place was packed with no one  wearing masks and protecting themselves or patients.  While three of the counters had plastic barriers, staff allowed patients to lean around the plastic barriers. One older patient coughed directly into the face of a female staff person. If you value your health stay away from here. A guy who said he was in charge said "so what".We notified the State Health Department which regulates this dispensary. Hopefully, they will do an inspection.  This dispensary should be closed for health reasons.

Outstanding service.Lindsey Starling and staff went above and beyond to fill my request.Thanks. speedy service,good vibes!

Love MUV,  just like  the fact that they have delivery as well as Express services. Today,  If you wore your costume you gotta free pre roll, plus 20% off all products what a great deal.  The staff dressed up in their favorite strain. My vote is for #AnimalFace .

Great experience! My first legal weed deal. Great selection and extremely knowledgeable staff. I'll be back.

Well, Ernie and I were very impressed with the professionalism this place displays. But, don't waste your time coming here, until you have seen a prescribing doctor for you to come here. No one really understands pain, until you feel it for the rest of your life. I have a skin disorder(autoimmune)disease and no cure. My pain level is very high on a daily basis for the rest of my life, until and if they find a cure. Ernie has pain from multiple old and new injuries. We believe this might be our answer. So, to follow protocol, we must visit a doctor first. Show our records and go from there. I would much rather have something natural and from the Earth, than a man made chemical that has dangerous side effects. I am a minimalist as far as RX meds. I only take a multi-vitamin on a daily and that is it. On real bad days, I take one ibuprofen 200mg, maybe two on a real bad day. I pray once we visit the Doctor, MUV might be able to help us find something to help ease the pain a little. We thanked the gentleman and left with good info. We will be back soon. God bless.

Very clean. Quick service and great prices. One of the best dispensaries in Jacksonville. Definitely worth stopping by.

I would just like to say that Muv dispensaries have the greatest employees. I have previously dealt with Kyle and if I had a business I would hire him probably as a manager to train my customer service representatives because he exhibits everything that a customer service representative should have. Well I was contacted by Regina today regarding my negative experience that I had at Muv.  This experience was more of a glitch in the system then having to do with any of the customer service representatives. I just want to say that Regina called me and more than compensated me for my inconvenience and for the system screwup. I am thankful for Regina and thankful that I can bring my business back to Muv because they are stellar they appreciate their customers and are empowered to show it

Pretty good experience here overall. I placed an online order last night for express pickup today and was in and out within 15 minutes when I stopped by. The young man at the front counter was very helpful and helped explain a couple things to me while I waited. The budtender that dispensed my medicine could have been more friendly, however. I wanted to add something onto my order after glancing at the menu and she was pretty rude about their policy and explained that she would have to cancel my order and place me in the walk-in line. So I opted to just stick with my original order... No big deal but a shame for them because I was ready to make a $100 impulse purchase! The only other thing I didn't like about the express pickup situation was that the window they use for this service faces directly into the lobby/waiting room... So there is no privacy from other patients. They hear your name and the medicine you're getting, how much you're paying etc. if they're within earshot which can make some people uncomfortable. It appears that if you have a "walk-in" order they would take you into the back where there are more counters and there is more privacy where you would have more time to make a selection.As for the medicine I received I would give it a 9/10! Surprisingly I am very satisfied with the price and quality of their Tier 3 flower. These are the smaller buds/nugs sometimes known as minis or popcorn. The Triangle Kush I picked up today came in at a pretty decent % of THC for a $32 1/8... Most other MMTC with minis or popcorn come in at much lower percentages and are not this good of quality in my personal opinion. I need to get back soon to try some of the Tier 1 & 2 bud! Definitely give Muv a try if you're looking for a MMTC with a variety of product! I'm planning my next trip back very soon.

Very efficient customer service. Cannabis care specialists knew what I needed for the types of issues I need assistance with. The products they recommended were perfect in treat my ailments. One note, the gummies are not as fast acting as I would like, but the sleek style of the shop and COVID precautions made my experience pleasant.

Mario was very knowledgeable and helped me make decisions based on my needs. Thank you so much for all your help! MüV is the best move I've made so far!

Lindsey was so informative, patient, service with a smile, you can tell she loves her job & helping people. She was able to answer every one of my questions , and made me feel comfortable with totally different approach to my entire last purchase. She has me trying Rick Ross, I was scared, but she assured me if I follow her instructions, I'd be fine. She was great. Next trip I will ask for her personally

Patient, friendly and knowledgeable staff. No parking but I don’t mind walking 2 minutes over. Seems like a good system they have over here, pretty busy but I was in and out fairly quickly. I wish I knew they didn’t take cards! Great products!

I had an express order someone from customer service helped me put together. She helped me take advantage of 2 discounts. 1 of them being for my birthday. The products received were outstanding and the attention to me as a patient were great. My only complaint is the parking situation. Best advice I can give is to not go on a Saturday in the middle of the day LOL.

Best dispensary in town. consistent great product and great customer service..all employees are cool but Jana is my favorite, super nice and really knows the products. She always makes the best suggestions for me. - very happy regular customer