Reviews of Thames Valley Alternative Relief, LLC - Connecticut
4.2 (5 reviews)

Awesome selection and customer service! Staff is so very nice and helpful....my boyfriend uses another dispensary in CT and the prices and range of products can't compare or even come close to TVR!!

Thames Valley Relief has been "my" dispensary for almost 2 years now, and I cannot say enough about how wonderful this place is. The staff are always professional, knowledgeable, and very friendly and courteous. They are willing to help and take time with you to answer any questions you have, making you feel comfortable and at ease. The prices are good, they have a wide selection of products, and the online ordering system is easy and convenient. They send timely emails with the most up to date and informative info on everything. They also have an amazing program when you meet income guidelines that gives you product discounts, which is a lifesaver for me. They have the patient in mind with everything they do. And with the smoke shop next door it's perfect! Thames Valley Relief is an essential business in this area for patients, and is just as important and necessary as any other pharmacy for prescriptions for your health. Sorry this is long, but I just love them!

So two months ago I gave this place five stars but with how rude new management is I’m changing it to a one star, most of the workers are lovely, but with the new management it feels unprofessional and honestly kinda hostile. They also basically pay you for good reviews by offering you a discount for any 5 star reviews, and they don’t reinforce their mask requirements, which is extremely dangerous. Sad to go but I’m not going to support a place that doesn’t treat all of their costumers with basic respect and decency, and disregards general health standards.

I really love this place. Everyone that works there are very helpful & will answer any questions you have. I'm really happy I got my card& chose Thames Valley. Their smoke shop has some really cool stuff also& for a reasonable prices.

The people here are super friendly and helpful. We walked in pretty blind and naive and they patiently sat with us and explained everything we needed to know. No judgement or ridicule, just honest down to earth explanations and help.