Reviews of Roots Rx - Basalt
3.2 (5 reviews)

Close the store earlier than 745pm. Your employees were angry and cursing before closing. Good people closes at 4 for example. I rather save trips than deal with business man that demand needs from clients. Train your staff.

Alex is always the most helpful, nice, and knowledgable. It's a treat everytime he waits on me!

Wow.... The people who work here are unhappy. Tried to get suggestions from the salesperson who helped me. She was completely uninterested in offering any advice or suggestions. I couldn't wait to get out of there. Customer service is hit or miss. It depends on who's working and what kind of mood they're in.

Every time I visit this shop, the employees are always so friendly, knowledgeable, and supportive. I came in the other day, dealing with migraine pain, and the person who I spoke with recommended two strands. I tried one, and it worked well enough: it helped with the pain and nausea I was feeling; I was able to finally eat dinner, and I got a decent night's sleep. I just wanted to come on here and that that person; they really helped me that night.

Felicia was super knowledgeable of the vape pen products I was searching for and was overall great to work with. She even taught me something new and I consider myself a seasoned vet. Highly recommend. Best local dispensary!