Best thing that happened to SI. They just need to keep products stocked better. Workers super friendly.
I’ve been visiting Be.Staten Island for a few months now because of its accessible location in Staten Island. They have a nice store and even provide a complimentary vaporizer and battery pack.
However, on three separate occasions I received vapor cartridges that were already used. The first time this happened, I received an oil cartridge that was more than half used. I called the store and they exchanged it for a new one with no issue at all.
The final purchase I made with Be.Staten Island, again I purchased a faulty/pre used vapor cartridge with half the vapor oil missing. After reporting this within less than 5 minutes of my purchase, the staff then accused me of doing this myself, and I was not refunded and told to call the manufacturer for a refund.
I was forced to pay full price for two pre-used vapor cartridges and was not refunded or compensated for their mistake. The staff is incredibly rude and unprofessional to accuse a customer for something that was their error and not making any effort to fix the problem. Do not shop here, and if you do, make sure you ask to open the oil cartridges in front of them as soon as you purchase.
I loved this firstly because they give me pain relief… hallelujah!!
The store is neat as a pin and very organized. The people who work there are helpful, willing to talk with you a d get you served quickly. They are also well dressed!🙂
Overpriced carts and tinctures. Quality of product is better in other spots will not be returning also they have a very rude girl Erika that works there bad customer service cheaper and better quality in all other dispensaties for way cheaper!
Unfortunately I ordered 5 products because I’m new to this and wanted to see what will work best for me. ALL of the products are expiring in a few weeks and I won’t be able to use them all within that timeframe. Can only reach this place twice a week and I work double shifts as an essential worker. No response to my emails. Pretty Disappointed. Check your expiration dates before leaving the store.
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